Q When will my order ship?
A Most CANDICE CUOCO pieces are made to order, and take longer to ship than a traditional retail store.
If you need to receive your order by a specific date, please contact us prior to ordering to ensure that it is possible.
Otherwise estimate at least 7 business days and up to one month for your order to ship, depending on the complexity of the item(s) ordered.
Once shipped, orders are typically delivered in 2-3 days to the United States. International shipping times vary based on the destination country.
Q Do you make custom pieces?
A We DO make custom pieces. We specialize in leather, but we make many other beautiful pieces in-house.
Our bodies are all very different and beautiful and unique in their own way. To celebrate our best attributes, curves and concaves, custom can be the best way to go.
We can also make extended sizes and custom fits on request.
For more details about our custom work and custom sizing please visit our Custom Page.
Q Do you make extended sizes?
A As a small MADE IN HOUSE label, right now we produce the sizes that have been requested from us the most.
WE DO ALSO MAKE LARGER AND SMALLER SIZES ON REQUEST. They will be made-to-order and take longer than the usual five to seven business days. And the more our customers request those sizes, the sooner we will include them in our PRE-MADE pieces.
But in the meantime WE CAN make larger and smaller sizes. For more information on this visit our custom orders page.
Q Do you have a Size Chart/Guide?
A We do! Please check our size chart for full details. Also, keep in mind every single womenswear brand is different when it comes to sizes and how they break down their fit. Our size 8 will be slightly different to the next brand’s size 8. The moral of the story is PLEASE DO NOT PAY ATTENTION TO WHAT NUMBER YOU ARE!
We as women are defined by our character, not our size. And while we do need guides to help aid us in buying, these do not define us! Instead, focus on the shape of the garment and the style of it. Ask yourself, “Is this right for my body type? Will this flatter my curves? Will this hug me or hang on me in all the right places?”
Size is a number to help aid us in buying, not defining.
Q What is your return policy?
A See our Terms and Conditions page for full details, but here’s the gist:
All MADE TO ORDER and CUSTOM pieces are non-refundable, with no exceptions.
Our Pre-Made pieces are refundable, if unworn and returned within seven business days of the date it was delivered. Please contact us if you need to initiate a return.
Do you have any other questions?